- Provide high-quality, direct patient care in a team-based model
- Develop empathetic relationships with patients, families, and colleagues
- Assist patients throughout visits, facilitate timely flow, update medication and allergy lists, and review screening questions
- Communicate patient information and hand off to providers
- Obtain vital signs, height, and weight; perform EKGs, point-of-care testing, and phlebotomy; administer immunizations when qualified; assist with routine procedures
- Conduct population health outreach and basic health coaching
- Monitor, order, and maintain medical equipment and supplies
- Use the EHR to queue prescription renewals, enter medications and clinician-directed orders, and document visit tasks for billing
- Schedule diagnostic and lab tests; verify insurance, prior authorizations, referrals, and pre-certifications
- Identify OSHA compliance issues, promote patient safety, report adverse events and near misses, and protect PHI
- Report to the Practice Manager
Requirements
- High School diploma or GED required
- Minimum of 6 months clinical classroom
- Preferred: 0–1 years related work experience or customer service related experience in any field
- Preferred: Graduate from BILH Primary Care Clinical Assistant Training program, EMT Basic License, Phlebotomy Certificate, or other healthcare training
- Ability to work with people from different backgrounds and respect the beliefs of all patients and team members
- Must perform medical assisting duties under proper supervision
- Medical Assistant must have graduated from an accredited MA program to administer immunizations
- Must adhere to OSHA compliance, patient safety, and PHI requirements
- Must be vaccinated against influenza as a condition of employment
Core Competencies
Demonstrates proficiency in direct patient care, including vital sign assessment, EKGs, phlebotomy, and immunization administration. Strong adherence to OSHA compliance, patient safety protocols, and effective communication within a team-based healthcare environment.
Highest-signal resume keywords
- Direct Patient Care
- Vital Sign Assessment
- Phlebotomy Certificate
- OSHA Compliance
- EHR Documentation
ATS Optimization Keywords
Hard Skills
- Vital Signs
- EKGs
- Phlebotomy
- Immunization Administration
- Point-of-Care Testing
- Medication Management
- Health Coaching
- Medical Equipment Maintenance
- Diagnostic Scheduling
- Insurance Verification
Soft Skills
- Empathy
- Communication
- Team Collaboration
- Cultural Competence
- Patient Relationship Building
Certifications & Qualifications
- High School Diploma
- GED
- EMT Basic License
- Phlebotomy Certificate
Industry Keywords
- Patient Safety
- PHI Protection
- Clinical Assistant Training
- Healthcare Compliance
- Population Health Outreach
Tools & Technologies