Medical Assistant

Jobtailor; Woburn (MA); On-site; USD 38,000 - 48,000; Full time

Job summary

Jobtailor in the United States is seeking a Medical Assistant to provide high-quality patient care in a team-based clinic. You will support clinical and administrative operations and liaise with patients, families, and staff to ensure smooth service delivery.

The role requires a high school diploma, completion of an accredited MA program for immunizations, and 6 months of clinical training. Prior customer service is a plus, and you will work with EHR systems and routine screening.

Qualifications

• High School diploma or GED required.
• Minimum of 6 months clinical classroom experience.
• Graduate from an accredited Medical Assistant program to administer immunizations.
• Preferred: 0-1 years related work or customer service experience.

Responsibilities

• Provide high quality, direct patient care in a team-based model to BIDHC patients.
• Support smooth and efficient administrative and clinical practice operations.
• Develop empathetic relationships with patients, families, and colleagues.
• Facilitate timely patient flow and communicate delays to patients and providers.
• Perform EKGs, point-of-care testing, phlebotomy, and assist with routine procedures.
• Use the EHR to queue prescription renewals, add medications, enter orders as directed, and document visit tasks for billing.
• Schedule diagnostic and laboratory tests and verify insurance, prior authorizations, referrals, and pre-certifications.

Skills

Direct Patient Care

Team Collaboration

Interpersonal Communication

Cultural Sensitivity

Problem Solving

Education

High School Diploma or GED

Accredited Medical Assistant Program Graduate

Tools

EHR System

Vital Signs Monitors

Job description

• Provide high quality, direct patient care in a team-based model to BIDHC patients
• Support smooth and efficient administrative and clinical practice operations
• Develop empathetic relationships with patients, families, and colleagues
• Facilitate timely patient flow and communicate delays to patients and providers
• Update medication and allergy lists and review screening questions
• Liaise between patients and practice staff to ensure optimal flow and service delivery
• Provide hand-off information to providers entering exam rooms
• Obtain vital signs, height, and weight measurements
• Perform EKGs, point-of-care testing, phlebotomy, and assist with routine procedures
• Administer immunizations when qualified
• Lead outreach and health coaching for population health goals
• Monitor, order, and maintain medical equipment and supplies
• Use the EHR to queue prescription renewals, add medications, enter orders as directed, and document visit tasks for billing
• Schedule diagnostic and laboratory tests and verify insurance, prior authorizations, referrals, and pre-certifications
• Identify OSHA compliance issues and support patient safety and PHI protection
• Report to the Practice Manager

Requirements

• High School diploma or GED required
• Minimum of 6 months clinical classroom
• Ability to work with people from different backgrounds and respect the beliefs of all patients and team members
• Medical Assistant must have graduated from an accredited MA program to administer immunizations
• Preferred: 0-1 years related work experience or customer service related experience in any field
• Preferred: Graduate from BILH Primary Care Clinical Assistant Training program, EMT Basic License, Phlebotomy Certificate, or other healthcare training

Core Competencies

Demonstrates proficiency in providing direct patient care, performing clinical tasks such as EKGs and phlebotomy, and utilizing EHR systems for documentation and prescription management. Strong ability to foster empathetic relationships with patients and collaborate effectively within a team-based healthcare environment.

Highest-signal resume keywords

• Direct Patient Care
• Clinical Procedures
• EHR Documentation
• Patient Communication
• OSHA Compliance

Hard Skills

• EKG
• Phlebotomy
• Point-of-Care Testing
• Vital Signs Measurement
• Immunization Administration
• Medication Management
• Patient Flow Coordination
• Diagnostic Scheduling
• Medical Equipment Maintenance
• Health Coaching

Soft Skills

• Empathy
• Team Collaboration
• Interpersonal Communication
• Cultural Sensitivity
• Problem Solving

Certifications & Qualifications

• Medical Assistant Certification
• Phlebotomy Certificate
• EMT Basic License

Industry Keywords

• Patient Safety
• PHI Protection
• Healthcare Training
• Customer Service
• Clinical Assistant Training

Tools & Technologies

• EHR System