Medical Administrative Assistant

Jobtailor; Charlottesville (VA); On-site; USD 36,000 - 48,000; Full time

Job summary

Jobtailor is seeking a Medical Assistant in Charlottesville, VA to perform patient care, room patients, and support providers with exams and lab processing. The role includes scheduling support, communication with patients and staff, and maintaining patient records with HIPAA compliance.

The successful candidate will have at least 1 year of clinical experience, CPR/BLS, and preferably Medical Assistant Certification. Phlebotomy skills are a plus in a fast-paced clinic environment.

Qualifications

• High school diploma or equivalent required.
• Medical Assistant Certification preferred.
• CPR/BLS certification required prior to start date.
• 1 year of experience in a clinical environment required.
• 1 year in an administrative, patient-facing, or customer service role required.
• Phlebotomy and lab processing skills preferred.
• Strong communication and interpersonal skills.
• Computer skills for electronic recordkeeping.
• Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to perform each essential duty satisfactorily.
• Ability to work near moving mechanical parts, fumes or airborne particles, and toxic or caustic chemicals.
• Ability to use required safety equipment/PPE.

Responsibilities

• Perform patient care activities in accordance with standards of practice.
• Room clinic patients in person or virtually and update patient charts.
• Communicate pertinent patient data to providers and nurses.
• Greet patients, assist with scheduling, manage incoming and outgoing phone calls, and process payments.
• Oversee efficient turnover of exam rooms.
• Assist providers in the exam room as requested.
• Collect, prepare, and submit ordered patient lab specimens.
• Assist the Patient Services team with prior authorizations and documentation.
• Triage patient phone calls and messages and document them appropriately.
• Order and manage supplies under the manager's direction.
• Disinfect and stock exam rooms.
• Assist in obtaining records for patient charts.
• Report patient issues throughout the treatment day.
• Follow company policies and CDC infection-control guidelines.
• Assist with handling and storage of hazardous materials.
• Maintain confidentiality of company and patient records and adhere to HIPAA.
• Communicate schedule changes and assist with patient rescheduling.
• Manage incoming mail and deliveries.
• Report to the Clinical Operations Manager.

Skills

Patient Care Activities

Lab Processing Skills

Triage Patient Calls

Exam Room Management

Documentation Skills

Education

High School Diploma or Equivalent

Medical Assistant Certification

CPR/BLS Certification

Tools

Electronic Health Records

Job description

• Perform patient care activities in accordance with standards of practice.
• Room clinic patients in person or virtually and update patient charts.
• Communicate pertinent patient data to providers and nurses.
• Greet patients, assist with scheduling, manage incoming and outgoing phone calls, and process payments.
• Oversee efficient turnover of exam rooms.
• Assist providers in the exam room as requested.
• Collect, prepare, and submit ordered patient lab specimens.
• Assist the Patient Services team with prior authorizations and documentation.
• Triage patient phone calls and messages and document them appropriately.
• Order and manage supplies under the manager's direction.
• Disinfect and stock exam rooms.
• Assist in obtaining records for patient charts.
• Report patient issues throughout the treatment day.
• Follow company policies and CDC infection-control guidelines.
• Assist with handling and storage of hazardous materials.
• Maintain confidentiality of company and patient records and adhere to HIPAA.
• Communicate schedule changes and assist with patient rescheduling.
• Manage incoming mail and deliveries.
• Report to the Clinical Operations Manager.

Requirements

• High school graduate or equivalent, required.
• Medical Assistant Certification, preferred.
• CPR/BLS, required prior to start date.
• 1 year of experience working within a clinical environment, required.
• 1 year in an administrative, patient-facing, or customer service role, required.
• Phlebotomy and lab processing skills, preferred.
• Self-motivated with the ability to work independently as needed.
• Outstanding communication and interpersonal skills with ability to communicate professionally and effectively with staff members, patients and physicians.
• Computer skills for electronic recordkeeping.
• Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to perform each essential duty satisfactorily.
• Ability to work near moving mechanical parts, fumes or airborne particles, and toxic or caustic chemicals.
• Ability to use required safety equipment/PPE.

Core Competencies

Demonstrates proficiency in patient care activities, including rooming patients, managing patient records, and assisting healthcare providers. Strong communication skills are essential for effective interaction with patients and staff, alongside adherence to safety and confidentiality standards.

Highest-signal resume keywords

• Medical Assistant Certification
• CPR/BLS Certification
• Phlebotomy Skills
• Patient Care Experience
• Electronic Recordkeeping

Hard Skills

• Patient Care Activities
• Lab Processing Skills
• Triage Patient Calls
• Exam Room Management
• Documentation Skills

Soft Skills

• Outstanding Communication Skills
• Interpersonal Skills
• Self-Motivated
• Ability to Work Independently

Certifications & Qualifications

• Medical Assistant Certification
• CPR/BLS Certification

Industry Keywords

• HIPAA Compliance
• CDC Infection-Control Guidelines
• Patient Chart Management
• Clinical Environment Experience
• Customer Service Experience

Tools & Technologies

• Electronic Health Records