Med Spa Client Concierge — Front Desk & Patient Experience

Secret Med Spa; Fort Worth, Northern (TX, KY); Hybrid; USD 36,000 - 48,000; Part time

Benefits offered by this job

PTO

Health insurance

Dental coverage

Vision coverage

Employer paid disability (short & long

401k

Tuition reimbursement

Referral bonus program

Job summary

It’s A Secret Med Spa is seeking a confident Client Concierge to join our team. You will greet clients, educate them on our wide range of services, handle front desk duties, assist providers with scheduling, and maintain a professional, welcoming environment.

The role requires 1 year of customer service, weekend availability, and strong communication skills. Healthcare benefits, 401k, and discount programs are included in benefits package.

Qualifications

• 1 year of customer service experience required.
• Flexible schedule including weekend availability.
• Experience in a med spa or medical office preferred.
• Excellent written and verbal communication skills.
• Ability to multitask while meeting client needs.
• Team player with initiative and energy.
• Maintain patient confidentiality per HIPAA and company policy.
• Must be able to lift up to 50 lbs and reach above shoulder height.
• Proficiency with Microsoft applications.

Responsibilities

• Warmly greet clients in person and by phone, provide service education.
• Manage front desk tasks: check-in/out, calls, greet clients, inventory, supplies.
• Maintain a clean, professional environment throughout the facility.
• Assist providers and managers with scheduling and appointment books.
• Follow company policies to ensure streamlined location processes.
• Accurately manage the POS system with client and staff data.

Skills

Customer service

Communication

Multitasking

Teamwork

HIPAA compliance

Integrity

Bilingual (preferred)

Education

No degree specified

Tools

Microsoft Office

Job description

It’s A Secret Med Spa is seeking a confident Client Concierge to join our team. You will greet clients, educate them on our wide range of services, handle front desk duties, assist providers with scheduling, and maintain a professional, welcoming environment.

The role requires 1 year of customer service, weekend availability, and strong communication skills. Healthcare benefits, 401k, and discount programs are included in benefits package.