Med Spa Client Experience Specialist

It's A Secret Med Spa; Fairfax (VA); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Competitive base salary

Commission

PTO

Health insurance

Dental insurance

Vision insurance

Employer paid short-term disability

Employer paid long-term disability

401k

Tuition reimbursement

Referral bonus program

Job summary

It’s A Secret Med Spa is seeking a professional Client Concierge to warmly greet clients, manage front desk duties, and support providers. You will maintain a clean, efficient environment and ensure accurate scheduling and records while delivering excellent service.

Ideal candidates bring 1 year of customer service experience, a flexible weekend schedule, and strong communication skills. Bilingual abilities are a plus; HIPAA compliance is essential.

Qualifications

• Prior customer service experience is required.
• Experience in a med spa or medical office is preferred.
• Strong written and verbal communication skills.
• Ability to multi-task while assisting clients and staff.

Responsibilities

• Greet clients warmly in person and over the phone and provide service information.
• Handle front desk tasks: check-in/out, scheduling, inventory, and supplies.
• Maintain a clean, professional facility environment.
• Support providers and managers with appointment books and scheduling.
• Ensure accurate data entry in the POS system for clients and staff.
• Adhere to company policies and HIPAA requirements.

Skills

Customer service

Flexible schedule

Med spa experience

Communication skills

Multitasking

Team player

HIPAA compliance

Integrity

Physical ability

Microsoft Office

Bilingual

Tools

Microsoft Office

Job description

It’s A Secret Med Spa is seeking a professional Client Concierge to warmly greet clients, manage front desk duties, and support providers. You will maintain a clean, efficient environment and ensure accurate scheduling and records while delivering excellent service.

Ideal candidates bring 1 year of customer service experience, a flexible weekend schedule, and strong communication skills. Bilingual abilities are a plus; HIPAA compliance is essential.