Med Spa Client Concierge - Luxe Front Desk & Wellness

Secret Med Spa; Plano (TX); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Dental

Vision

Employer paid short-term disability

Employer paid long-term disability

Employee discounts

401k

Tuition reimbursement

Referral bonus

Job summary

Its A Secret Med Spa in Plano, TX is seeking a friendly Client Concierge to warmly greet clients, manage front desk duties, and educate them about services. You’ll assist providers, handle scheduling, and ensure a smooth, welcoming experience in a fast-paced medical spa.

We value enthusiastic, polished team players with excellent communication and HIPAA awareness, ready to work weekends and maintain confidentiality while supporting daily operations.

Qualifications

• 1 year of customer service experience.
• Flexible schedule, weekends.
• Med spa/medical office experience preferred.
• Excellent written and verbal communication skills.
• Ability to communicate with proper etiquette.
• Ability to multitask while remaining client-focused.
• Team player with initiative.
• Maintain patient confidentiality per HIPAA.
• Maintain integrity with strong ethics.
• Sit or stand for long periods; lift up to 50 lbs.

Responsibilities

• Greet clients in person and by phone, educate on services.
• Handle front desk duties: check-in/out, answer calls, greet clients, manage inventory, keep supplies stocked and welcoming.
• Maintain a clean, professional environment throughout the facility.
• Assist providers and managers with scheduling and updating appointment books.
• Comply with company policies to ensure streamlined processes.
• Ensure POS system is accurate with appointments and employee information.

Skills

Customer service

Communication skills

Etiquette

Multitasking

Teamwork

Positive attitude

HIPAA privacy

Integrity

Problem solving

Physical stamina

Tools

POS system

Microsoft Office

Job description

Its A Secret Med Spa in Plano, TX is seeking a friendly Client Concierge to warmly greet clients, manage front desk duties, and educate them about services. You’ll assist providers, handle scheduling, and ensure a smooth, welcoming experience in a fast-paced medical spa.

We value enthusiastic, polished team players with excellent communication and HIPAA awareness, ready to work weekends and maintain confidentiality while supporting daily operations.