Med Spa Client Concierge: Elevate Guest Experience

It's A Secret Med Spa; Plano (TX); On-site; USD 32,000 - 46,000; Full time

Job summary

It’s A Secret Med Spa in Plano, Texas is seeking a confident Client Concierge to warmly welcome clients, provide basic information about services, and set a polished, professional tone. You will manage front desk duties, check patients in and out, and support appointment scheduling.

The requirements include 1 year of customer service, weekend availability, strong written and verbal communication, HIPAA confidentiality, and the ability to multi-task in a fast-paced med spa.

Qualifications

• 1 year of customer service experience.
• Flexible schedule with weekend availability.
• Experience in a med spa or medical office preferred.
• Excellent written and verbal communication skills.
• Ability to maintain HIPAA confidentiality and professional etiquette.

Responsibilities

• Warmly greet clients in person and over the phone and educate on services.
• Manage front desk duties: check-in/out, greet clients, schedule appointments, and oversee supplies.
• Maintain a clean, professional environment throughout the facility.
• Assist providers and managers with client scheduling and appointment books.
• Ensure accurate POS handling of client and employee information.

Skills

Customer service

Weekend availability

Verbal communication

Written communication

HIPAA confidentiality

Team player

Multitasking

Etiquette

Integrity

Problem solving

Decision making

Tools

Microsoft Office

Job description

It’s A Secret Med Spa in Plano, Texas is seeking a confident Client Concierge to warmly welcome clients, provide basic information about services, and set a polished, professional tone. You will manage front desk duties, check patients in and out, and support appointment scheduling.

The requirements include 1 year of customer service, weekend availability, strong written and verbal communication, HIPAA confidentiality, and the ability to multi-task in a fast-paced med spa.