Med Spa Client Concierge & Guest Experience

It's A Secret Med Spa; Austin (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

It's A Secret Med Spa in Austin, Texas is looking for a Client Concierge to join our dynamic team. The role involves welcoming clients, managing front desk duties, and ensuring a seamless client experience throughout their visit.

The ideal candidate must have customer service experience and be flexible with their schedule, with a strong emphasis on communication and teamwork. We value enthusiasm and integrity, and we offer a positive workplace culture.

Qualifications

• Minimum 1 year of previous customer service experience.
• Flexible schedule with the ability to work weekends.
• Experience in a med spa or medical office preferred.

Responsibilities

• Greet clients in person and over the phone warmly.
• Manage front desk duties and maintain a positive experience.
• Assist providers with client scheduling and appointment management.

Skills

Customer service experience

Communication skills

Multi-tasking

Teamwork

Problem solving

Bilingual

Tools

Microsoft applications

Job description

It's A Secret Med Spa in Austin, Texas is looking for a Client Concierge to join our dynamic team. The role involves welcoming clients, managing front desk duties, and ensuring a seamless client experience throughout their visit.

The ideal candidate must have customer service experience and be flexible with their schedule, with a strong emphasis on communication and teamwork. We value enthusiasm and integrity, and we offer a positive workplace culture.