Med/Onc Unit Administrative Navigator

Mass General Brigham; Boston (MA); On-site; USD 26,000 - 37,000; Full time

Job summary

Mass General Brigham's Brigham and Women's Hospital is seeking an Administrative Support Specialist to assist clinicians and staff on an inpatient unit. You will coordinate daily patient flow, manage confidential information, and act as a liaison among patients, families, and care teams at the central nursing station.

Responsibilities include scheduling, EMR data entry, coordinating admissions, discharges and transfers, and supporting payroll or staff scheduling as needed.

Qualifications

• High School Diploma or Equivalent required or Associate's Degree Related Field of Study preferred
• Can this role accept experience in lieu of a degree? No
• Certified Health Unit Coordinator - National Association of Health Unit Coordinators (NAHUC) preferred
• Administrative support experience 1-2 years required
• Proficiency with office procedures and equipment, i.e., filing, copying, scanning, printing, and faxing.
• Proficiency in MS Office.
• Ability to proofread and edit written documents.
• Ability to use the phone system.
• Managing one's own time and the time of others.
• Strong verbal & written communication skills.
• Strong interpersonal, written, and oral skills.
• Ability to use standard office equipment.
• Familiarity with medical terminology.

Responsibilities

• Performs clerical and other duties to assist in the general administration of the floor or unit.
• Greets and interacts with patients, families, visitors and coworkers in person and via communication tools in a professional manner.
• Receives, prioritizes, organizes and manages information at the central nursing station, and throughout the unit.
• Schedules consultations, tests, procedures, and patient transport to other departments.
• Enters into electronic medical record accurate and timely information about admissions, discharges and transfers to facilitate efficient patient throughput.
• Contacts ancillary service departments to obtain equipment, services and supplies; tracks status and location; uses designated process for identifying and facilitating repairs.
• May assist manager with payroll duties or scheduling of staff, or supervision of unit secretaries.

Skills

Office procedures

MS Office

Proofreading

Phone system

Time management

Communication

Interpersonal skills

Medical terminology

Education

High School Diploma or Equivalent

Associate's Degree Related Field of Study preferred

Tools

MS Office Suite

Job description

Mass General Brigham's Brigham and Women's Hospital is seeking an Administrative Support Specialist to assist clinicians and staff on an inpatient unit. You will coordinate daily patient flow, manage confidential information, and act as a liaison among patients, families, and care teams at the central nursing station.

Responsibilities include scheduling, EMR data entry, coordinating admissions, discharges and transfers, and supporting payroll or staff scheduling as needed.