MDU Accounts & Growth Manager (Hybrid)

TDS Telecommunications LLC; Bend (OR); Hybrid; USD 62,000 - 101,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) plan

Paid time off

Holiday benefits

Job summary

TDS Telecom in Bend, Oregon is seeking an Account Manager-MDU Sales & Support to manage a national portfolio of MDU, HOA, COA and other owner-governed community accounts. You will support contract renewals, service adoption, and customer engagement while coordinating with internal teams.

The role emphasizes building relationships with property owners and boards, driving service penetration, retention and revenue growth.

Qualifications

• Bachelor’s Degree or higher OR 4+ years professional work experience.
• 2+ years of inside or outside sales experience, preferably selling data, voice and/or video solutions in an MDU environment.
• 2+ years of experience in effective proposal and contract negotiations.
• Must have and maintain a valid driver’s license, insurance, and have access to reliable transportation.

Responsibilities

• Prepare and deliver customer presentations, proposals, and contract documentation to support service agreements and customer objectives.
• Build and maintain relationships with customer stakeholders, including C-suite executives, property owners, community association managers, condominium and cooperative board members, HOA board members, attorneys, building managers, and developers.
• Develop, support and execute account strategies focused on customer retention, relationship development, and service adoption.
• Coordinate with cross-functional teams to support a seamless customer experience across all customer touchpoints.
• Attend customer meetings, networking events, association meetings, board meetings and industry events as required.

Skills

Sales experience

Contract negotiations

Driver's license

Education

Bachelor’s Degree or higher OR 4+ years professional work experience

Job description

TDS Telecom in Bend, Oregon is seeking an Account Manager-MDU Sales & Support to manage a national portfolio of MDU, HOA, COA and other owner-governed community accounts. You will support contract renewals, service adoption, and customer engagement while coordinating with internal teams.

The role emphasizes building relationships with property owners and boards, driving service penetration, retention and revenue growth.