MDU Community Growth & Partnerships Manager

Optimum Communications Inc.; Hinkle (LA); Sur place; USD 60 000 - 90 000; Plein temps

Résumé du poste

Optimum Communications Inc. is seeking a Community Account Manager to manage a portfolio of multi-dwelling unit properties and drive growth by acquiring new movers, winning back customers, and upgrading existing clients to maximize monthly recurring revenue.

You will cultivate onsite relationships with leasing staff, educate staff and residents about our products, and work with internal teams to ensure timely delivery and renewals.

Qualifications

• 5+ years related experience.
• Ability to travel up to 75% of the time.
• Strong communication skills are a must.
• Proficiency in Microsoft Excel and Office Suite programs.
• Business development experience with emphasis on new customer acquisition and relationship management.

Responsabilités

• Achieve monthly sales, revenue quotas, and KPIs.
• Coordinate marketing events and cultivate relationships with leasing staff and HOA reps.
• Conduct site and virtual visits with property staff and update sales collateral.
• Schedule quarterly/semi-annual reviews with property staff and review performance.
• Liaise between property management and internal teams to address service issues.
• Track and report all sales, events, visits, and property escalations.
• Coordinate onboarding and de-bulk events with bulk property management staff.
• Perform all other duties assigned by supervisor.

Connaissances

Strong communication

Relationship management

Self-motivated

Business development

Willingness to travel

Outils

Salesforce CRM

CRM platforms

Windows-based apps

Microsoft Office

Description du poste

Optimum Communications Inc. is seeking a Community Account Manager to manage a portfolio of multi-dwelling unit properties and drive growth by acquiring new movers, winning back customers, and upgrading existing clients to maximize monthly recurring revenue.

You will cultivate onsite relationships with leasing staff, educate staff and residents about our products, and work with internal teams to ensure timely delivery and renewals.