MDU & HOA Account Manager: Sales & Support

TDS Telecommunications Corporation; Bend (OR); Hybrid; USD 62,000 - 101,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) plan

Paid time off

Job summary

TDS Telecom seeks an Account Manager for MDU Sales & Support to manage a national portfolio of owner-governed community accounts, supporting growth, retention, and long-term relationships with property owners, management firms, and boards.

You will coordinate with internal teams, drive service adoption, renewals, and customer engagement while maintaining knowledge of TDS products and network delivery options.

Responsibilities

• Prepare and deliver customer presentations, proposals, and contract documentation to support service agreements and customer objectives.
• Lead service adoption initiatives, coordinate renewals, and facilitate contract negotiations for MDU/HOA/COA/co-op accounts.
• Maintain customer relationships and retention through account lifecycle activities and cross-functional collaboration.
• Track account status, forecasting, and CRM data; prepare performance reports and strategic briefs.
• Attend meetings and events, presenting industry trends and TDS products to stakeholders.

Job description

TDS Telecom seeks an Account Manager for MDU Sales & Support to manage a national portfolio of owner-governed community accounts, supporting growth, retention, and long-term relationships with property owners, management firms, and boards.

You will coordinate with internal teams, drive service adoption, renewals, and customer engagement while maintaining knowledge of TDS products and network delivery options.