Marketing Operations & AI Innovation Lead

DLA Piper LLP (US); Chicago (IL); Hybrid; USD 72,000 - 109,000; Full time

Job summary

DLA Piper LLP (US) in Chicago is seeking a Marketing Operations Program Specialist to support marketing operations projects and identify practical AI opportunities. The role blends hands-on execution with coordination across the Marketing Business Development team.

You will help design governance, track milestones, and prepare plain-language summaries for leadership, while collaborating with IT, Innovation, and other partners to drive adoption of AI-enabled workflows.

Qualifications

• 6+ years of experience in marketing or business development in a professional services environment.
• Experience building governance structures and guiding cross-functional programs.
• Strong familiarity with AI tools and enterprise AI concepts.
• Excellent communication and facilitation skills.

Responsibilities

• Provide hands-on support across a range of MBD marketing operations projects.
• Manage workstreams, track deliverables, and keep projects moving.
• Develop and maintain project documentation and status reports.
• Design and upkeep program governance structures across the portfolio.
• Identify AI opportunities and pilot proposals with IT and Innovation teams.

Skills

Project management

Program coordination

Marketing operations

AI tools knowledge

Communication

Education

Bachelor's Degree in Marketing, Communications, Business, Artificial Intelligence or related field

Tools

AI platforms

KPI reporting tools

Job description

DLA Piper LLP (US) in Chicago is seeking a Marketing Operations Program Specialist to support marketing operations projects and identify practical AI opportunities. The role blends hands-on execution with coordination across the Marketing Business Development team.

You will help design governance, track milestones, and prepare plain-language summaries for leadership, while collaborating with IT, Innovation, and other partners to drive adoption of AI-enabled workflows.