Marketing Ops & AI Programs Specialist

DLA Piper

Washington (District of Columbia)

Hybrid

USD 110,000 - 170,000

Full time

14 days+

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Job summary

DLA Piper seeks a Marketing Operations Program Specialist to support the MBD team with a broad range of projects, focusing on operational excellence and practical AI opportunities. The role involves hands-on project support, governance design, and collaboration with IT and Innovation to pilot AI-driven improvements.

The role emphasizes training, documentation, and enabling adoption of AI-assisted workflows across marketing and business development functions.

Qualifications

Bachelor’s Degree in Marketing, Communications, Business, Artificial Intelligence, or related field.
6+ years of experience in marketing or business development in a professional services environment.
Experience building governance structures and influencing without direct authority.
Familiarity with AI tools, platforms, automation, and data analytics.

Responsibilities

Provide hands-on support across a range of MBD marketing operations projects and cross-functional initiatives.
Coordinate across MBD sub-teams to maintain alignment on priorities, dependencies, and timelines.
Develop and maintain project documentation, status reports, and process guides for consistency and knowledge retention.
Partner with IT, Innovation, and other stakeholders to scope and support AI pilots and initiatives.