Manufacturing Customer Service Specialist - Orders

DMI Solutions Riverside; Riverside (CA); On-site; USD 38,000 - 45,000; Full time

Job summary

A leading manufacturing organization in Riverside is looking for a Customer Service Representative to interact with customers, manage inquiries, and process orders. The ideal candidate will have at least three years of experience in a customer service role, preferably in a manufacturing environment. Strong communication and problem-solving skills are essential, along with the ability to maintain professionalism in a fast-paced setting. Join our dynamic team and make an impact in customer satisfaction.

Qualifications

• Minimum of three years of customer service experience required.
• Experience in a manufacturing environment preferred.
• Ability to work under pressure and meet deadlines.

Responsibilities

• Build strong working relationships with customers.
• Enter and organize sales orders and documents.
• Assist customers with inquiries and complaints.

Skills

Interpersonal skills

Communication skills

Time management

Problem-solving

Detail oriented

Education

High school diploma or GED

College degree

Tools

Epicor software

Job description

A leading manufacturing organization in Riverside is looking for a Customer Service Representative to interact with customers, manage inquiries, and process orders. The ideal candidate will have at least three years of experience in a customer service role, preferably in a manufacturing environment. Strong communication and problem-solving skills are essential, along with the ability to maintain professionalism in a fast-paced setting. Join our dynamic team and make an impact in customer satisfaction.