Manufacturing Customer Service & Order Specialist

Ultimate Staffing; Oceanside (CA); On-site; USD 42,000 - 54,000; Full time

Job summary

A staffing agency in California is seeking a dedicated Customer Service Representative to support customer interactions and operations. The ideal candidate will manage quotes, review orders, and resolve issues, ensuring exceptional service. Candidates should have 2-5 years of experience in customer service, preferably in a business-to-business environment. Proficiency in Microsoft Office is crucial, and knowledge of QuickBooks and Salesforce is a plus.

Qualifications

• 2-5 years of customer service experience preferred.
• Experience in a business-to-business or manufacturing environment is highly desirable.
• Strong technical aptitude preferred.

Responsibilities

• Create and manage customer quotes.
• Review customer purchase orders and process sales orders.
• Resolve order-related issues and address customer concerns.
• Communicate order changes to appropriate personnel.

Skills

Customer service experience

Strong technical aptitude

Proficient in Microsoft Office Suite

Tools

QuickBooks

Smartsheet

Salesforce

Job description

A staffing agency in California is seeking a dedicated Customer Service Representative to support customer interactions and operations. The ideal candidate will manage quotes, review orders, and resolve issues, ensuring exceptional service. Candidates should have 2-5 years of experience in customer service, preferably in a business-to-business environment. Proficiency in Microsoft Office is crucial, and knowledge of QuickBooks and Salesforce is a plus.