Senior Customer Support & Order Management Specialist

Ultimate Staffing; Irvine (CA); On-site; USD 37,195 - 38,572; Full time

Job summary

A prominent staffing agency is seeking a Customer Support Representative in Irvine, CA. The role includes processing customer orders, managing inquiries on deliveries and pricing, and ensuring effective communication with internal teams. Ideal candidates will have over five years of relevant experience and proficiency in Microsoft Office, along with a desire for a long-term career in customer support. This position operates in a manufacturing-focused environment, providing a stable opportunity for career growth.

Qualifications

• 5+ years of customer support or order processing experience.
• Strong organizational skills with high attention to detail.
• Excellent communication skills, both written and verbal.

Responsibilities

• Process and manage customer orders from entry through fulfillment.
• Handle order changes, pricing questions, and delivery inquiries.
• Follow up on orders to ensure accurate and timely delivery.

Skills

Customer support experience

Organizational skills

Communication skills

Microsoft Office proficiency

Task management

Tools

SAP

Job description

A prominent staffing agency is seeking a Customer Support Representative in Irvine, CA. The role includes processing customer orders, managing inquiries on deliveries and pricing, and ensuring effective communication with internal teams. Ideal candidates will have over five years of relevant experience and proficiency in Microsoft Office, along with a desire for a long-term career in customer support. This position operates in a manufacturing-focused environment, providing a stable opportunity for career growth.