Manufacturing Customer Service & Order Specialist

Adecco; Hudson (NH); On-site; USD 40,000 - 43,000; Full time

Benefits offered by this job

Medical insurance

Dental

Vision

Life insurance

Short-term disability

Voluntary benefits

EAP program

Commuter benefits

401K plan

Paid leave

Holiday pay

Job summary

Adecco in Hudson, NH seeks a Customer Service Representative with a manufacturing background to support ongoing customer relationships and efficient day-to-day order management. The role requires coordinating with internal departments to meet customer needs and delivering timely order updates.

Ideal candidates will have manufacturing customer service experience, strong communication skills, and a commitment to accurate order processing and responsive problem solving.

Qualifications

• Experience in manufacturing customer service.

Responsibilities

• Serve as the primary point of contact for customer inquiries and requests.
• Process and manage customer orders, ensuring accuracy and timely delivery.
• Communicate order status, shipping updates, and potential delays to customers.
• Coordinate with production, shipping, and other internal departments to resolve customer issues.
• Maintain accurate customer records, order information, and related documentation.
• Address customer concerns professionally and work toward timely resolutions.
• Provide responsive service to maintain strong customer relationships.

Skills

Customer service

Manufacturing background

Communication skills

Job description

Adecco in Hudson, NH seeks a Customer Service Representative with a manufacturing background to support ongoing customer relationships and efficient day-to-day order management. The role requires coordinating with internal departments to meet customer needs and delivering timely order updates.

Ideal candidates will have manufacturing customer service experience, strong communication skills, and a commitment to accurate order processing and responsive problem solving.