Mandarin-Speaking Relationship Banker

Bank of America; Olney (MD); On-site; USD 34,000 - 37,000; Full time

Job summary

Bank of America in Maryland is seeking a client-focused associate to engage clients in the lobby, educate them on self-service options, and process cash transactions accurately. You will connect clients to appropriate financial solutions and maintain compliance with bank policies.

The role requires bilingual Mandarin Chinese, strong communication, and the ability to work weekends. In-office environment with growth opportunities and comprehensive benefits are provided.

Qualifications

• Bilingual Mandarin Chinese required (fluent verbal and written).
• Strong work ethic and results-driven mindset.
• Excellent communication and relationship-building abilities.
• Ability to learn new technologies and explain self-service options.

Responsibilities

• Engage clients in lobby to educate and assist with transactions via self-service tools.
• Process cash transactions accurately and efficiently.
• Develop knowledge of financial products to connect clients with solutions.
• Manage client flow and contribute to a positive client experience.
• Adhere to laws and bank policies while delivering service.

Skills

Bilingual Mandarin Chinese

Customer focus

Communication skills

Time management

Problem solving

Self-motivation

Relationship building

Adaptability

Education

High School Diploma / GED

Job description

Bank of America in Maryland is seeking a client-focused associate to engage clients in the lobby, educate them on self-service options, and process cash transactions accurately. You will connect clients to appropriate financial solutions and maintain compliance with bank policies.

The role requires bilingual Mandarin Chinese, strong communication, and the ability to work weekends. In-office environment with growth opportunities and comprehensive benefits are provided.