Bilingual Client Relationship Banker (Spanish)

National Black MBA Association; Silver Spring, Northern (MD, KY); Hybrid; USD 52,000 - 56,000; Full time

Job summary

Bank of America in the United States is seeking a bilingual Spanish-speaking Client Service Associate to engage clients in the lobby and assist with self‑service banking, including cash transactions and guidance on online, mobile, and ATM access.

You will build relationships, follow processes, and connect clients to solutions that meet their financial goals while maintaining compliance. The role requires weekend hours and the ability to work at several Maryland centers as needed.

Qualifications

• Bilingual Spanish required (fluent verbal and written).
• Strong work ethic and results-driven, client-focused.
• Experience or knowledge of financial services/products is helpful.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows established processes and guidelines to do what is right for clients and the bank.
• Grows knowledge by partnering with experts in small business, lending, and investments.
• Manages financial center traffic, appointments, and outreach calls.
• Drives the client experience and manages cash responsibilities.

Skills

Adaptability

Business Acumen

Customer and Client Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

Bachelor's Degree or business-relevant Associate’s Degree

Job description

Bank of America in the United States is seeking a bilingual Spanish-speaking Client Service Associate to engage clients in the lobby and assist with self‑service banking, including cash transactions and guidance on online, mobile, and ATM access.

You will build relationships, follow processes, and connect clients to solutions that meet their financial goals while maintaining compliance. The role requires weekend hours and the ability to work at several Maryland centers as needed.