Relationship Banker: Client Banking Advisor

National Black MBA Association; Tustin, Northern (CA, KY); Hybrid; USD 52,000 - 56,000; Full time

Benefits offered by this job

Benefits eligible

Competitive pay range

Job summary

Bank of America in the United States is seeking a customer service banker to engage clients in the lobby, educate on self‑service banking, and process cash transactions with precision.

You will build relationships, uncover needs, and connect clients to solutions while managing cash responsibilities and maintaining compliance. This role requires weekend/extended hours and Mandarin proficiency.

Qualifications

• Self-starter with strong work ethic and results focus.
• Collaborates effectively and builds strong client relationships.
• Ability to learn and adapt to new information and platforms.
• Confident in educating clients on self-service banking.
• Strong problem-solving and critical thinking skills.
• Willing to work weekends or extended hours; travel between centers.
• Mandarin language proficiency required.

Responsibilities

• Executes risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows processes and guidelines to comply with laws.
• Grows business knowledge by partnering with experts.
• Manages center traffic, appointments, and outbound calls.
• Drives client experience and cash responsibilities.

Skills

Adaptability

Business Acumen

Customer and Client Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

Bachelor's Degree or business-relevant Associate's Degree

Job description

Bank of America in the United States is seeking a customer service banker to engage clients in the lobby, educate on self‑service banking, and process cash transactions with precision.

You will build relationships, uncover needs, and connect clients to solutions while managing cash responsibilities and maintaining compliance. This role requires weekend/extended hours and Mandarin proficiency.