Mandarin-Speaking Relationship Banker

NBMBAA; New York (NY); On-site; USD 34,000 - 37,000; Full time

Job summary

Bank of America seeks a client-oriented associate to engage customers in the lobby, educate on self-service options, and process cash transactions accurately. You will identify clients' financial priorities and connect them to appropriate solutions.

Ideal candidates are bilingual in Mandarin, with a strong work ethic and ability to build relationships, while navigating banking products and cash handling in a fast-paced environment.

Qualifications

• Fluency in Mandarin is required for this role.
• Strong work ethic and results-driven, with good time management.
• Ability to learn and adapt to new information and technology platforms.

Responsibilities

• Engage clients in lobby to educate and assist with transactions.
• Process cash transactions accurately and efficiently.
• Develop deep client conversations to uncover financial goals.
• Build relationships and connect clients to banking solutions.
• Follow processes to ensure compliance with laws and regulations.
• Manage cash responsibilities and drive the client experience.

Skills

Mandarin

Adaptability

Client Focus

Problem Solving

Relationship Building

Communication

Education

Bachelor's Degree or business-relevant Associate’s Degree

High School Diploma / GED / Secondary School or equivalent

Job description

Bank of America seeks a client-oriented associate to engage customers in the lobby, educate on self-service options, and process cash transactions accurately. You will identify clients' financial priorities and connect them to appropriate solutions.

Ideal candidates are bilingual in Mandarin, with a strong work ethic and ability to build relationships, while navigating banking products and cash handling in a fast-paced environment.