Cantonese-Speaking Relationship Banker

Bank of America Corporation; Berkeley (CA); On-site; USD 34,000 - 37,000; Full time

Job summary

Bank of America is seeking a customer-focused associate to engage clients in the lobby, assist with transactions, and educate on self-service banking options. You will handle cash, manage client conversations, and connect customers to financial solutions that fit their goals.

The role requires a proactive, reliable team member who can work weekends and extended hours as needed, with strong communication and problem-solving skills.

Qualifications

• Required: enthusiastic self-starter, strong work ethic, and client-focused mindset.
• Collaborates effectively to build relationships and deliver client solutions.
• Demonstrates ability to learn new information and technology platforms, and to educate clients on self-service banking.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs and goals.
• Follows processes to ensure compliance with laws and regulations while delivering great client service.
• Grows business knowledge by collaborating with experts in relevant areas and managing center traffic.

Skills

Adaptability

Customer Focus

Oral Communications

Problem Solving

Relationship Building

Time Management

Team Collaboration

Education

High School Diploma / GED

Bachelor's Degree or business-related Associate's Degree

Job description

Bank of America is seeking a customer-focused associate to engage clients in the lobby, assist with transactions, and educate on self-service banking options. You will handle cash, manage client conversations, and connect customers to financial solutions that fit their goals.

The role requires a proactive, reliable team member who can work weekends and extended hours as needed, with strong communication and problem-solving skills.