Bilingual Relationship Banker – Mandarin

Bank of America; Olney (IL); Vor Ort; USD 34.000 - 37.000; Vollzeit

Zusammenfassung

Bank of America in the United States is seeking a customer service associate to engage clients in the lobby, educate and assist with transactions via self-service resources, and connect clients with solutions that meet their financial goals.

Responsibilities include handling cash, building client relationships, and guiding customers through banking services while adhering to laws and risk controls. Must be fluent in Mandarin and capable of working weekends or extended hours as needed.

Qualifikationen

• Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent.
• Six months of cash handling experience and knowledge of financial services industry encouraged.
• One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals is desirable.

Aufgaben

• Executes the bank’s risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations.
• Grows business knowledge by partnering with experts in small business, lending, and investments.
• Manages financial center traffic, appointments, and outbound calls effectively.
• Drives the client experience and manages cash responsibilities.

Kenntnisse

Adaptability

Customer Focus

Oral Communications

Problem Solving

Relationship Building

Client Management

Prospecting

Pipeline Management

Ausbildung

High School Diploma / GED / Secondary School or equivalent

Bachelor’s Degree or business-relevant Associate’s Degree such as business management, business administration or finance

Jobbeschreibung

Bank of America in the United States is seeking a customer service associate to engage clients in the lobby, educate and assist with transactions via self-service resources, and connect clients with solutions that meet their financial goals.

Responsibilities include handling cash, building client relationships, and guiding customers through banking services while adhering to laws and risk controls. Must be fluent in Mandarin and capable of working weekends or extended hours as needed.