Mandarin-Speaking CSM & Talent Coach (Remote)

theguarantors-open-positions; United States; Remote; USD 210,000 - 284,000; Full time

Benefits offered by this job

Telecommuting allowed

Job summary

TheGuarantors is hiring a Customer Success Manager in the United States to oversee team performance and drive initiatives with the Underwriting Operations group. The role includes hiring, scheduling, payroll, and developing talent through training programs.

Must possess Mandarin fluency and a Master’s degree in enterprise risk management or finance, with graduate coursework in Insurance and Operational risk management. Telecommuting is permitted.

Qualifications

• Must be fluent in Mandarin, both spoken and written.
• Requires a master's degree in enterprise risk management or finance.
• No experience required, but graduate coursework in Insurance risk management and Operational risk management is required.

Responsibilities

• Serve as the point of contact for the overall performance of the team.
• Work with the Underwriting Operations team to prioritize initiatives.
• Make hiring decisions, schedule your team, and process payroll.
• Identify and groom promising talent and train a team of trainers.

Skills

Mandarin fluency

Leadership

Team management

Training

Education

Master's degree in enterprise risk management or finance

Graduate coursework in Insurance risk management

Graduate coursework in Operational risk management

Job description

TheGuarantors is hiring a Customer Success Manager in the United States to oversee team performance and drive initiatives with the Underwriting Operations group. The role includes hiring, scheduling, payroll, and developing talent through training programs.

Must possess Mandarin fluency and a Master’s degree in enterprise risk management or finance, with graduate coursework in Insurance and Operational risk management. Telecommuting is permitted.