Maintenance Service Leader: Lead, Optimize & Profit

United Rentals; Allentown (Lehigh County); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Paid Parental Leave

Employee Discount Program

Career Development Opportunities

Paid Sick Leave

Inclusive culture

Job summary

United Rentals is seeking a Service Manager to lead a maintenance enterprise. You will hire and motivate a team of Service Technicians and enhance efficiency and customer satisfaction through proper maintenance practices.

This role requires strong leadership and organizational skills, with a focus on continuous improvement and customer service. You will collaborate closely with the Branch Manager to drive profitability in a supportive and inclusive environment.

Qualifications

• High School diploma required; trade-school degree a plus; bachelor’s degree preferred.
• 5 years’ service and maintenance experience with 3 years supervisory experience.
• Strong motivational and leadership skills are necessary.

Responsibilities

• Motivate, coach and train technicians to exceed time and quality standards.
• Oversee parts department activities and ensure optimal customer service.
• Promote a culture of safety and discipline through leadership.

Skills

Leadership skills

Customer service

Maintenance experience

Coaching and training

Basic computer skills

Education

High School diploma

Trade-school degree

Bachelor’s degree

Tools

Excel

Job description

United Rentals is seeking a Service Manager to lead a maintenance enterprise. You will hire and motivate a team of Service Technicians and enhance efficiency and customer satisfaction through proper maintenance practices.

This role requires strong leadership and organizational skills, with a focus on continuous improvement and customer service. You will collaborate closely with the Branch Manager to drive profitability in a supportive and inclusive environment.