Service Manager: Lead Tech Teams & P&L

United Rentals; El Paso (TX); On-site; USD 90,000 - 120,000; Full time

Job summary

United Rentals is seeking a Service Manager to lead a major maintenance enterprise at a branch. You will hire and motivate an amazing team of Service Technicians, ensuring equipment is properly maintained and repaired to boost efficiency and customer satisfaction.

You will work closely with the Branch Manager, applying your leadership, service and maintenance knowledge, and business management skills to build a profitable location.

Qualifications

• Extensive Equipment Fleet Maintenance and leadership experience.
• 5 years' service and maintenance experience and a minimum of 3 years supervisory experience.
• Valid driver's license with acceptable driving record.
• High School diploma required; trade-school degree a plus; bachelor's degree preferred.

Responsibilities

• Motivate, coach and train technicians to exceed time & quality standards and comply with standard repair and maintenance processes
• Staff location adequately based on skills and workload
• Responsible for R&M, P&L and associated costs/budget
• Lead, plan, measure and continuous improvement of all service and maintenance performance metrics
• Oversee parts department activities, to ensure optimal customer service, technician/shops/OEC productivity and cost control
• Evaluate performance and promotability of team members. Identify and provide necessary skills training and regular coaching
• Promote a culture of safety and discipline through leadership, exemplary personal compliance, accountability and communication
• Other duties assigned as needed

Skills

Leadership

Customer service

Maintenance knowledge

P&L experience

Education

High School diploma; trade-school degree a plus; bachelor's degree preferred

Tools

Excel

Job description

United Rentals is seeking a Service Manager to lead a major maintenance enterprise at a branch. You will hire and motivate an amazing team of Service Technicians, ensuring equipment is properly maintained and repaired to boost efficiency and customer satisfaction.

You will work closely with the Branch Manager, applying your leadership, service and maintenance knowledge, and business management skills to build a profitable location.