Equipment Maintenance Service Manager — Lead & Grow

United Rentals; La Porte (TX); On-site; USD 65,000 - 110,000; Full time

Benefits offered by this job

Paid Parental Leave

United Compassion Fund

Employee Discount Program

Career Development

Vacation Buy Up (US)

Early Wage Access (US Hourly)

Paid Sick Leave

Inclusive culture

Job summary

United Rentals is looking for a Service Manager to lead a major maintenance operation at a Texas location. You will hire and motivate a skilled team of Service Technicians, optimize maintenance workflows, and ensure strong customer service while controlling costs.

You'll work with the Branch Manager to build a profitable location, applying leadership, service excellence, and business acumen. A strong background in fleet maintenance and P&L management is required.

Qualifications

• High School diploma required; trade-school degree a plus; bachelor’s degree preferred.
• Valid driver’s license with acceptable driving record.
• Extensive Equipment Fleet Maintenance and leadership experience.
• 5 years’ service and maintenance experience and a minimum of 3 years supervisory experience.
• Strong motivational and leadership skills.
• Excellent customer service skills.
• Strong knowledge of maintenance accounting and P&L.
• Basic computer skills (Excel).

Responsibilities

• Motivate, coach and train technicians to exceed time & quality standards and comply with standard repair and maintenance processes.
• Staff location adequately based on skills and workload.
• Responsible for R&M, P&L and associated costs/budget.
• Lead, plan, measure and continuous improvement of all service and maintenance performance metrics.
• Oversee parts department activities, to ensure optimal customer service, technician/shops/OEC productivity and cost control.
• Evaluate performance and promotability of team members. Identify and provide necessary skills training and regular coaching.
• Promote a culture of safety and discipline through leadership, exemplary personal compliance, accountability and communication.
• Other duties assigned as needed.

Skills

Leadership

Team management

Maintenance knowledge

Customer service

Budget management

Excel

Education

High School diploma

Trade-school degree

Bachelor’s degree

Tools

Excel

Job description

United Rentals is looking for a Service Manager to lead a major maintenance operation at a Texas location. You will hire and motivate a skilled team of Service Technicians, optimize maintenance workflows, and ensure strong customer service while controlling costs.

You'll work with the Branch Manager to build a profitable location, applying leadership, service excellence, and business acumen. A strong background in fleet maintenance and P&L management is required.