Service Manager: Lead Technicians & Drive Maintenance

United Rentals; Midland (TX); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Paid Parental Leave

Employee Discount Program

Career Development & PromotionalOpport

Additional Vacation Buy Up Program (US

Early Wage Access through Payactiv (US

Paid Sick Leave

Inclusive culture

Job summary

United Rentals is looking for a Service Manager to lead a major maintenance enterprise within a branch. You will hire and motivate a team of Service Technicians, improve efficiency and customer satisfaction, and collaborate with the Branch Manager to build a profitable location grounded in leadership, service and maintenance knowledge.

You will oversee maintenance operations, promote safety, manage costs and drive continuous improvement across all service metrics while ensuring excellent

Qualifications

• High School diploma required; trade-school degree a plus; bachelor’s degree preferred.
• Extensive Equipment Fleet Maintenance and leadership experience.
• 5 years’ service and maintenance experience and a minimum of 3 years supervisory experience.
• Strong motivational and leadership skills.
• Excellent customer service skills.
• Strong knowledge of maintenance accounting and P&L.
• Basic computer skills (Excel).

Responsibilities

• Motivate, coach and train technicians to exceed time & quality standards and comply with standard repair and maintenance processes
• Staff location adequately based on skills and workload
• Responsible for R&M, P&L and associated costs/budget
• Lead, plan, measure and continuous improvement of all service and maintenance performance metrics
• Oversee parts department activities, to ensure optimal customer service, technician/shops/OEC productivity and cost control
• Evaluate performance and promotability of team members. Identify and provide necessary skills training and regular coaching
• Promote a culture of safety and discipline through leadership, exemplary personal compliance, accountability and communication
• Other duties assigned as needed

Skills

Leadership

Customer service

P&L awareness

Maintenance leadership

Staff management

Excel

Education

High School diploma

Trade-school degree

Bachelor’s degree

Tools

Excel

Job description

United Rentals is looking for a Service Manager to lead a major maintenance enterprise within a branch. You will hire and motivate a team of Service Technicians, improve efficiency and customer satisfaction, and collaborate with the Branch Manager to build a profitable location grounded in leadership, service and maintenance knowledge.

You will oversee maintenance operations, promote safety, manage costs and drive continuous improvement across all service metrics while ensuring excellent