Maintenance Operations Leader - Multifamily Portfolio

Birge & Held; Indianapolis (IN); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Paid time off (PTO)

Volunteer PTO

Parental leave

Bonuses based on KPIs

Employee discounts

401(k) with contributions

Phone stipend

Tuition reimbursement

Job summary

Birge & Held in Indianapolis, IN is seeking a Maintenance Operations Manager to lead day-to-day maintenance across our properties. You will supervise on-site teams, optimize preventative maintenance, and ensure safety and quality standards are met.

The ideal candidate has hands-on HVAC expertise, 3–5 years in apartment maintenance, EPA refrigerant certification, and a proactive, cost-conscious mindset. This is a full-time, non-exempt role reporting to the Operations Manager and offers

Qualifications

• Strong leadership and mentoring of maintenance teams.
• 3–5 years of demonstrated success in apartment maintenance.
• 3–5 years of experience in HVAC or formal technical training in heating and air conditioning is required.
• EPA certification required for refrigerant handling, or willingness to obtain certification upon hire.
• HVAC certification, required.
• Experience in residential property maintenance.
• OSHA standards and environmental safety knowledge.

Responsibilities

• Oversee property-level maintenance staff and service managers.
• Train, mentor, and evaluate maintenance team members; participate in hiring and performance reviews.
• Develop and monitor preventive maintenance programs to extend asset life.
• Manage work orders with target completion within 48 hours and unit turns within five working days.
• Coordinate renovations and capital improvement projects with Operations Managers.
• Ensure compliance with OSHA and local, state, and federal laws.

Skills

Strong leadership

Maintenance team leadership

Occupational safety awareness

Multi-tasking

Detail-oriented

Negotiation of supplies/prices

Education

HVAC certification

EPA certification for refrigerant handling

Experience in apartment maintenance

3-5 years in maintenance

Job description

Birge & Held in Indianapolis, IN is seeking a Maintenance Operations Manager to lead day-to-day maintenance across our properties. You will supervise on-site teams, optimize preventative maintenance, and ensure safety and quality standards are met.

The ideal candidate has hands-on HVAC expertise, 3–5 years in apartment maintenance, EPA refrigerant certification, and a proactive, cost-conscious mindset. This is a full-time, non-exempt role reporting to the Operations Manager and offers