Mainframe Operator / IT Operations Analyst || Pontiac, MI

Info Origin Inc; Pontiac (MI); On-site; USD 62,000 - 69,000; Full time

Job summary

Info Origin Inc. in Pontiac, MI is seeking a seasoned Mainframe Operator / IT Operations Analyst for an onsite role. This position supports IBM Mainframe systems and incidents, working within a fast-paced IT operations team.

The role requires strong incident management, experience with WhatsUp Gold, Pingdom or PRTG, and availability for day, afternoon, midnight shifts including weekends and holidays. Candidates must be able to lift up to 50 lbs and collaborate with vendors during outages.

Qualifications

• 5+ years of Microsoft Teams experience required.
• Hands-on experience with IBM Mainframe.
• Experience with WhatsUp Gold, Pingdom, and/or PRTG.
• Strong communication and incident management skills.
• Must be available for day, afternoon, midnight, weekend, and holiday shifts.
• Must be able to lift up to 50 lbs.
• Onsite position – no work from home.

Responsibilities

• Monitor IBM Mainframe systems, infrastructure, and services.
• Handle Level 1 incidents, create and upscale tickets, and track issues to resolution.
• Use monitoring tools such as WhatsUp Gold, Pingdom, and PRTG.
• Monitor mainframe control consoles and system performance.
• Support basic JCL review/validation.
• Coordinate with IT teams, customers, and vendors during critical incidents.

Skills

Microsoft Teams experience

Incident management

Communication skills

Tools

WhatsUp Gold

Pingdom

PRTG

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Mainframe Operator / IT Operations Analyst || Pontiac, MI

3 days ago Requisition ID: 2229

Salary Range: $45.00 To $50.00 Hourly

Hiring: Mainframe Operator / IT Operations Analyst || Pontiac, MI || Onsite || Contract

We are looking for an experiencedMainframe Operator to join our IT Operations team. This is a100% onsite position with no remote option.

Responsibilities:

• Monitor IBM Mainframe systems, infrastructure, and services.


• Handle Level 1 incidents, create and upscale tickets, and track issues to resolution.


• Use monitoring tools such asWhatsUp Gold, Pingdom, and PRTG.


• Monitor mainframe control consoles and system performance.


• Support basic JCL review/validation.


• Coordinate with IT teams, customers, and vendors during critical incidents.

Requirements:

• 5+ years of Microsoft Teams experience required.


• Hands-on experience withIBM Mainframe.


• Experience withWhatsUp Gold, Pingdom, and/or PRTG.


• Strong communication and incident management skills.


• Must be available forday, afternoon, midnight, weekend, and holiday shifts as required.


• Must be able to lift up to50 lbs.


• Onsite position – no work from home.