Mainframe Operator & Incident Manager

The Evolvers Group; Pontiac, Northern (MI, KY); Hybrid; USD 70,000 - 90,000; Full time

Job summary

The Evolvers Group is seeking a Mainframe Operator who functions as a Level 1 Incident Manager to handle critical incidents across IT technologies. Candidates may be asked to work holidays, days, afternoons, and/or midnight shifts.

Responsibilities include quickly creating incident records, collaborating with IT staff, customers, and vendors, and monitoring infrastructure connectivity with graphical tools. You may assist with review/validation of mainframe job control language, though this skill

Qualifications

• 3+ years of experience as a Mainframe Operator.
• 3+ years of experience with Microsoft Teams and must have in-depth knowledge.
• Must be able to lift 50 pounds.

Responsibilities

• Quickly create, ***? Tri...
• Excellent communication skills necessary to collaborate with IT staff, customers, and vendors.
• Utilize graphical monitoring systems tracking the availability and status of infrastructure connectivity, assets, and services.
• May assist with the review/validation of mainframe job control language, but this skill is not mandated.

Skills

Mainframe Operator

Incident Management

Communication

Tools

Microsoft Teams

Job description

The Evolvers Group is seeking a Mainframe Operator who functions as a Level 1 Incident Manager to handle critical incidents across IT technologies. Candidates may be asked to work holidays, days, afternoons, and/or midnight shifts.

Responsibilities include quickly creating incident records, collaborating with IT staff, customers, and vendors, and monitoring infrastructure connectivity with graphical tools. You may assist with review/validation of mainframe job control language, though this skill