Mainframe Operator

IO Datasphere; Pontiac (MI); On-site; USD 65,000 - 90,000; Full time

Job summary

IO Datasphere in Michigan is seeking a Mainframe Operator to function as a Level 1 Incident Manager for critical IT incidents. This onsite role may require working holidays and various shifts, with a potential onsite interview.

Responsibilities include triaging incidents, monitoring mainframe consoles, and assisting with JCL validation. Excellent communication with IT staff, customers and vendors is essential.

Qualifications

• Excellent communication skills to collaborate with IT staff, customers and vendors.

Responsibilities

• Create, triage and track customer technology incidents.
• Monitor mainframe control consoles and system performance.
• Review/validate mainframe job control language.
• Utilize graphical monitoring systems to track infrastructure availability and services.

Skills

Excellent communication skills

Job description

NOTE: The position mandates a presence onsite; there is not a work from home option. Applicants could be requested to work holidays, days, afternoons and/or midnight shifts. There may be a possibility of an onsite interview. We can accept H1b, H4, TN and other valid work visas for IT. However we cannot accept OPT or CPT visas at this time.

Description:

Our client seeks a Mainframe Operator. The candidate functions as a Level 1 Incident Manager for critical incidents/events relating to various IT technology.

Tasks:

• Quickly create, accelerate, triage and track customer technology related incidents.
• Utilizes graphical monitoring systems tracking availability and status of infrastructure connectivity, assets and services.
• Monitors mainframe control consoles, periodically checking system performance.
• May assist with the review/validation of mainframe job control language.

Knowledge, Skills and Abilities Required:

• Excellent communication skills necessary to collaborate with IT staff, customers and vendors.