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Infojini Inc is seeking an entry-level technical support professional in Anderson, South Carolina. This role will involve providing essential technical services, ensuring operational efficiency, and supporting the scheduling and execution of mainframe production jobs.
Responsibilities include monitoring mainframe systems, managing incidents, and collaborating with teams. Candidates should have a high school diploma, basic PC skills, and effective communication abilities. The position requires willingness to work flexible hours, including nights and weekends.
This position is responsible for providing technical services and support to ensure operational efficiency, scheduling, and running of mainframe production jobs. Monitoring mainframe systems will be a required duty, as will the execution of incident management processes including monitoring systems/services, ticketing, notification, problem analysis, tracking, and resolution. Job hours may include 24/7, nights, days, weekends, and holidays.
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