Mailroom & Front Desk Specialist

Canon Business Process Services, Inc.; Lansing (MI); On-site; USD 30,000 - 38,000; Full time

Job summary

Canon Business Process Services, Inc. seeks a detail-oriented mailroom and admin assistant in Lansing, MI to manage mail, packages and interoffice deliveries across multiple floors. You will also handle copy center tasks, reception duties, and light administrative work as assigned by the Site Manager.

The role emphasizes accurate logging, timely dispatch, and strong customer service to ensure client satisfaction and smooth office operation.

Qualifications

• High school diploma or equivalent required.
• 0–1 year experience in mailroom or professional office environment.
• Some knowledge of metering, weighing, logging and other shipping procedures preferred.
• Some computer skills; ability to operate fax, scanner, metering, stamping, tracking systems and photocopying devices.
• Excellent customer service, professional appearance and attitude are a must.
• Ability to work overtime and meet deadlines.

Responsibilities

• Receive, sort, and deliver all incoming mail and packages according to assigned floors and time frames.
• Wrap, seal, weigh, affix postage and dispatch outgoing mail according to postal regulations.
• Prepare special outgoing inter-office pouches for client affiliates as scheduled.
• Package and process outgoing overnight items (FedEx, UPS) to meet deadlines and log incoming overnight packages.
• Log outgoing and incoming items and review for accuracy/completeness.
• Organize and distribute supplies; verify and log orders; monitor inventory of copy supplies and toner.

Skills

Customer service

Professional appearance

Time management

Team coordination

Education

High School Diploma or equivalent

Tools

Fax machine

Scanner

Photocopying equipment

Metering equipment

Tracking systems

Binding and finishing equipment

Job description

Canon Business Process Services, Inc. seeks a detail-oriented mailroom and admin assistant in Lansing, MI to manage mail, packages and interoffice deliveries across multiple floors. You will also handle copy center tasks, reception duties, and light administrative work as assigned by the Site Manager.

The role emphasizes accurate logging, timely dispatch, and strong customer service to ensure client satisfaction and smooth office operation.