Mail Services & Fulfillment Specialist

FedEx Office and Print Services; Richmond (VA); On-site; USD 23,000 - 28,000; Full time

Job summary

FedEx Office and Print Services is seeking a Mail Services Specialist in Richmond, VA to manage the flow of mail and parcels within a corporate setting. The role emphasizes accurate handling, efficiency, and timely service while supporting equipment, supplies, and fulfillment as needed.

Responsibilities include coordinating mail activities, assisting with pickups/deliveries, operating mail processing equipment, and delivering a positive customer experience through consultative service to

Qualifications

• High School Diploma or equivalent education required.
• 1+ year of customer service or operations experience.
• 1+ year of specialized experience preferred.
• Familiarity with USPS and commercial carrier processes preferred.

Responsibilities

• Coordinate all mail and shipping related services and activities.
• Pick up and deliver customer packages and mail on site.
• Operate and maintain mail processing equipment and perform routine checks.
• Provide customer service by informing customers of shipping options, routes, and rates.

Skills

Customer service

Operations experience

Communication

Computer proficiency

Education

High School Diploma

Tools

Postage meters

Barcode scanners

Copiers

Job description

FedEx Office and Print Services is seeking a Mail Services Specialist in Richmond, VA to manage the flow of mail and parcels within a corporate setting. The role emphasizes accurate handling, efficiency, and timely service while supporting equipment, supplies, and fulfillment as needed.

Responsibilities include coordinating mail activities, assisting with pickups/deliveries, operating mail processing equipment, and delivering a positive customer experience through consultative service to