On-Site Mail & Fulfillment Specialist

FedEx Group; Riverwoods (IL); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Pay transparency

Equal opportunity employer

Job summary

FedEx Office is seeking a Mail Services Specialist to handle incoming and outgoing mail and parcels with accuracy and efficiency in a corporate setting. The role requires customer service focus, operating mail processing equipment, and coordinating shipping activities to meet business needs across campus or retail environments.

Based in Riverwoods, IL, the position offers daily on-site work five days per week and opportunities to support fulfillment tasks, inventory and equipment maintenance

Qualifications

• High School Diploma or equivalent required.
• 1+ year of customer service or operations experience.
• 1+ year of specialized experience preferred.
• Familiarity with USPS and commercial carrier processes preferred.
• Experience with mailroom equipment (e.g., postage meters, envelope openers, barcode scanners) preferred.
• Excellent verbal and written skills.
• Proficiency with computer systems and ability to learn new software applications quickly.

Responsibilities

• Coordinate all mail and shipping related services and activities.
• Pick-up and deliver customer packages and mail onsite.
• Operate and maintain a mail processing machine for outbound mail.
• Provide customer service by informing customers of products, services, routes and rates.
• Sort and prepare packages and mail for pickup or delivery to designated stops.
• Log receipt and release of packages using tracking systems.

Skills

Customer service

Communication skills

Computer proficiency

Software aptitude

Education

High School Diploma or equivalent

Tools

Mailroom equipment

Job description

FedEx Office is seeking a Mail Services Specialist to handle incoming and outgoing mail and parcels with accuracy and efficiency in a corporate setting. The role requires customer service focus, operating mail processing equipment, and coordinating shipping activities to meet business needs across campus or retail environments.

Based in Riverwoods, IL, the position offers daily on-site work five days per week and opportunities to support fulfillment tasks, inventory and equipment maintenance