Mail Services Associate

tmgofficeservices; Seattle (WA); On-site; USD 32,000 - 42,000; Full time

Job summary

Millennium Group (TMG) in Seattle is seeking a motivated mail room associate to join our office support team. You will manage mail flow, receive and deliver packages, and ensure confidential materials are handled properly in a fast-paced environment.

The role requires a high school diploma, ability to lift up to 50 lbs, and familiarity with MS Office. You will work on site, support internal teams, and help maintain accurate daily volume reports and customer service excellence.

Qualifications

• High School diploma or GED required.
• Ability to lift up to 50 lbs.
• 6 months to 1 year mail room or FedEx/Amazon/UPS experience.
• MS Office proficiency (Word/Excel/Outlook/PowerPoint).
• Ability to handle confidential material.
• Able to stand, walk, and push heavy carts.

Responsibilities

• Mail room office location.
• Receive and deliver incoming mail and packages.
• Sort interoffice and USPS mail.
• Process accountable mail and scan using Bear Tracks system.
• X-ray packages for suspicious items.
• Process outgoing packages via UPS/FedEx.
• Deliver mail within the building.
• Research unidentified mail recipients.
• Provide exceptional customer service and experience.
• Daily input of volumes/EOM volume input.
• Document daily volume reports.

Skills

Customer Service

Attention to detail

Education

High School Diploma or GED

Tools

MS Word

MS Excel

PowerPoint

Outlook

Job description

Now is a great time to join our growing company! The Millennium Group (TMG) is an award winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry.

KEY RESPONSIBILITIES

• Mail room office location
• Receive and Deliver incoming mail and packages
• Sort interoffice and USPS mail
• Process Accountable Mail using Bear Tracks system
• X-ray packages for suspicious items
• Process outgoing packages via UPS/FedEx
• Perform mail/package deliveries within the building
• Look up and research unidentified mail recipients
• Provide exceptional Customer Service and Customer Experience
• Daily input of volumes/EOM volume input
• Document daily volume reports

QUALIFICATIONS

• High School diploma or GED equivalent required.
• Ability to lift up to 50 lbs.
• 6 months to 1 year experience in a mail room or experience at FedEx, Amazon, and/or UPS.
• Working knowledge in MS-Office: Word, Excel, Outlook, and Power Point.
• Ability to appropriately handle confidential and highly sensitive material.
• Ability to handle prolonged standing, frequent walking, pushing heavy carts.