Mail Service Associate

AppleOne; Oakland (CA); Presencial; USD 23.000 - 32.000; Jornada completa

Descripción de la vacante

AppleOne Employment Services in Oakland, CA seeks a dependable Mail Service Associate for a contract/temporary assignment. You will handle mailroom operations, shipping/receiving, conference room readiness, and reception backfill, ensuring smooth office services.

The role emphasizes accuracy, timely communication with internal customers, and adherence to security procedures. Ideal for detail-oriented candidates who thrive in a service-driven environment and want hands-on exposure to logistics

Formación

• 1–2 years of experience in mailroom, office services, shipping and receiving, facilities support, logistics, or similar role.
• Strong attention to detail, organization, time management and follow-through.
• Professional communication with internal customers, visitors, vendors and team members.
• Familiarity with carrier shipping processes and software such as FedEx, DHL, or similar platforms.

Responsabilidades

• Receive, inspect, sort, and distribute inbound mail and packages while following security procedures.
• Process outbound mail and packages using postage equipment and carrier software.
• Maintain shipping documentation and records per requirements.
• Support facilities and office operations by managing conference rooms and supplies.
• Provide reception backfill and greet visitors professionally.
• Communicate with internal customers to resolve shipping questions and timelines.

Conocimientos

Mailroom management

Shipping & receiving

Facilities support

Reception/backfill

Office services

Customer service

Herramientas

SAP

Descripción del empleo

Job Summary

We are seeking a dependable Mail Service Associate for a contract/temporary opportunity in Oakland, CA. This role supports daily office services, including mailroom operations, shipping and receiving, facilities support, conference room readiness, office supply coordination, and reception backfill.

This is a strong opportunity for a detail-oriented professional who enjoys keeping workplace operations running smoothly. The ideal candidate will thrive in a service-focused environment where teamwork, reliability, organization, and professional communication are valued. This role offers hands‑on exposure to office services, logistics, facilities support, and internal customer service.

Key Responsibilities

• Receive, inspect, sort, and distribute inbound mail, courier packages, and USPS deliveries while following security and sign-in procedures.
• Process outbound mail and packages using postage equipment, internal shipping systems, and carrier software, including FedEx and DHL.
• Package outgoing items according to approved shipping guidelines and maintain shipping documentation in accordance with recordkeeping requirements.
• Support facilities and office operations by maintaining conference rooms, assisting with room setups, managing supplies, and replenishing coffee stations.
• Communicate with internal customers to resolve shipping questions, clarify international shipment details, and provide timely package notifications.
• Provide reception backfill support as needed by greeting visitors professionally and following established lobby procedures.

Compensation and Benefits

• Pay rate: $20.00 per hour.
• Job type: Contract/Temporary.
• Location: Oakland, CA.

Required Qualifications and Skills

• Manage day-to-day mailroom services, including inbound and outbound mail distribution.
• Support shipping and receiving operations for carrier packages, internal shipments, and sample shipping activity.
• Maintain office services support, including conference rooms, supplies, coffee stations, and facilities requests.
• Provide professional reception and internal customer service support as needed.
• 1 to 2 years of relevant experience in mailroom, office services, shipping and receiving, facilities support, logistics, or a similar administrative support role.
• Ability to receive, inspect, sort, process, pack, and ship mail and packages accurately and efficiently.
• Familiarity with carrier shipping processes and software such as FedEx, DHL, or similar shipping platforms.
• Ability to follow security procedures, shipping guidelines, documentation requirements, and established office protocols.
• Strong attention to detail, organization, time management, and follow-through.
• Professional communication skills with the ability to interact with internal customers, visitors, vendors, and team members.
• Ability to prioritize daily deadlines, including same-day package processing and courier pickup requirements.
• Comfortable performing hands‑on office support tasks, including supply stocking, room checks, setup assistance, and light facilities support.

Preferred Qualifications

• Experience using internal business or shipping systems such as SAP or similar platforms.
• Prior experience supporting conference room setups, office supply management, or reception coverage.
• Experience handling international shipment documentation or working in a regulated shipping environment.
• Familiarity with recordkeeping requirements and standard operating procedures in a corporate office setting.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.