Mailroom - Mail Service Associate

AppleOne Employment Services; Washington (District of Columbia); On-site; USD 23,000 - 32,000; Full time

Job summary

AppleOne Employment Services is seeking a dependable Mailroom - Mail Service Associate in Washington, DC, for a temp-to-hire opportunity. This role supports mail processing, office services, and records maintenance in a busy office environment.

Ideal candidates have 1-2 years of administrative or clerical experience, strong organizational skills, and customer service mindset. The position requires flexibility, attention to detail, and the ability to adapt to changing priorities with occasional

Qualifications

• 1–2 years of administrative/clerical or mailroom experience.
• Good working knowledge of postal regulations.
• Good working knowledge of basic computer functions.

Responsibilities

• Sort, distribute, process, and handle mail per postal regulations.
• Support office services: copy requests, work tickets, staff coverage.
• Maintain records and files related to mailroom and office support.
• Serve as backup for multiple office staff functions and adapt to coverage needs.
• Monitor equipment condition and coordinate basic maintenance needs.

Skills

Administrative experience

Postal regulations knowledge

Basic computer skills

Customer service

Overtime flexibility

Travel readiness

Leadership qualities

Tools

Copiers

Scanners

Postage meters

Job description

Job Summary

We are seeking a dependable and detail-oriented Mailroom - Mail Service Associate for a temp-to-hire opportunity in Washington, DC. This role is ideal for an administrative or office services professional with 1-2 years of experience who enjoys staying organized, supporting daily operations, and helping keep a busy office running smoothly.

The Mailroom - Mail Service Associate will support mailroom operations, office services, copy requests, work tickets, records maintenance, and backup coverage across multiple staff functions. This is a strong opportunity for someone who values teamwork, flexibility, and a professional service environment with opportunities to build long-term stability. Candidates who succeed in this role are proactive, customer-focused, adaptable, and comfortable handling changing priorities throughout the day.

Key Responsibilities

• Sort, distribute, process, and handle incoming and outgoing mail in accordance with postal regulations.
• Support office services functions, including copy requests, work tickets, and coverage during breaks or staff absences.
• Maintain accurate records, files, and documentation related to mailroom and office support activities.
• Serve as backup support for multiple office staff functions and adapt to changing coverage needs.
• Monitor equipment condition, coordinate basic maintenance needs, and help ensure equipment remains in good working order.
• Communicate with client contacts, resolve service issues, and keep management informed of operational concerns or efficiencies.

Compensation and Benefits

• Pay: $20.00 per hour.
• Job Type: Temp-to-Hire.
• Location: Washington, DC.

Required Qualifications and Skills

• Perform daily mailroom operations, including sorting, distributing, and handling mail.
• Provide office services support, including copy requests, work tickets, and staff coverage.
• Maintain records and files while supporting operational accuracy and organization.
• Assist with issue resolution and communicate service updates to management as needed.
• 1-2 years of administrative, clerical, mailroom, office services, or related support experience.
• Good working knowledge of postal regulations.
• Good working knowledge of basic computer functions.
• Ability to set priorities and manage multiple tasks in a fast-paced office environment.
• Strong customer service skills with the ability to interact professionally with clients, staff, and occasional difficult or irate customers.
• Flexibility to adapt to changes in duties, coverage needs, and daily priorities.
• Ability to demonstrate leadership qualities, reliability, and a team-oriented approach.
• Willingness to work overtime periodically as needed.
• Ability to travel when required based on coverage and business needs.

Preferred Qualifications

• Previous experience in a corporate mailroom, office services, facilities support, or administrative support environment.
• Experience operating or troubleshooting office equipment such as copiers, scanners, postage meters, or mail processing equipment.
• Strong problem-solving skills and the ability to remain calm and professional under pressure.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.