Mail Services

AppleOne Employment Services; Columbus (OH); On-site; USD 28,000 - 29,000; Full time

Job summary

AppleOne Employment Services in Columbus, OH seeks a dependable Mail Services Associate for a temp-to-hire role supporting mail, shipping, switchboard, and print services. The position offers training, teamwork, and long-term growth in a professional office setting.

The role requires a high school diploma, 2 years of office services experience, and proficiency in MS Word/Excel/Outlook/Teams. Expect active daily tasks and confidentiality in handling materials.

Qualifications

• Support daily mail services, shipping, receiving, and office operations.
• Assist with print production, reprographics, copy services, and mailing projects.
• Provide professional customer service to internal teams, visitors, and stakeholders.
• Manage multiple service requests with accuracy, confidentiality, and responsiveness.
• High school diploma or equivalent.
• 2 years of office services experience preferred.
• 2 years of experience using MS Word, Excel, Outlook, and Teams.
• Strong communication, interpersonal, verbal, and written skills.
• Ability to learn quickly and adapt to a dynamic environment.
• Ability to work independently with minimal supervision.
• Able to handle multiple priorities professionally.
• Team orientation and ability to build relationships.
• Maintain confidentiality with sensitive materials.
• Physical ability to lift up to 30 lbs; 50 lbs with assistance.
• Background checks and verifications may be required after offer.

Responsibilities

• Sort, distribute, and process mail across campus with proper equipment.
• Handle shipping/receiving and create FedEx labels for domestic and international shipments.
• Answer and route calls with professional switchboard support.
• Assist with print, copy, binding, lamination, and reprographics projects.
• Support mailing projects with folding and inserting letters for large mailings.
• Monitor copy stations and restock paper; assist with other office services tasks.

Skills

Mail services

Shipping & receiving

Office support

Customer service

Multi-department support

Communication

Flexibility

Independent work

Teamwork

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Outlook

Microsoft Teams

Job description

Job Summary

We are seeking a dependable and customer-focused Mail Services Associate for a temp-to-hire opportunity in Columbus, OH. This role supports daily office operations across mail services, shipping and receiving, switchboard support, print production, and general office services. This is a great opportunity for someone who enjoys variety, teamwork, and staying active throughout the day. The position offers hands-on training, supportive team collaboration, and the chance to build long-term experience in a professional office services environment. Successful candidates will be adaptable, service-oriented, and comfortable supporting multiple departments with accuracy, professionalism, and confidentiality.

Key Responsibilities

• Sort, distribute, pick up, and process incoming and outgoing mail throughout the campus using proper mail and postage equipment.
• Handle shipping and receiving tasks, including moving courier packages by cart, dolly, or hand truck and creating FedEx labels for domestic and international shipments.
• Answer and route incoming calls accurately while providing friendly and professional switchboard support.
• Assist with print, copy, binding, lamination, and reprographics projects from request review through final production and distribution.
• Support mailing projects by folding, inserting, and preparing letters and large mailings with accuracy and attention to detail.
• Monitor copy stations, restock paper as needed, and assist with additional office services tasks as assigned.

Compensation and Benefits

• Pay: $20 to $21 per hour.
• Job Type: Temp-to-hire.

Required Qualifications and Skills

• Support daily mail services, shipping, receiving, and office services operations.
• Assist with print production, reprographics, copy services, and mailing projects.
• Provide professional customer service to internal teams, visitors, and stakeholders.
• Manage multiple service requests while maintaining accuracy, confidentiality, and responsiveness.
• High school diploma or equivalent required.
• 1 to 2 years of office services experience preferred.
• Minimum of 2 years of experience using Microsoft Word, Excel, Outlook, and Teams.
• Strong customer service, interpersonal, verbal, and written communication skills.
• Ability to learn new tasks quickly and adapt to a dynamic work environment.
• Strong initiative with the ability to work independently with minimal direct supervision.
• Able to manage multiple and sometimes conflicting priorities in a professional manner.
• Team-oriented with the ability to build positive working relationships with internal and external customers.
• Able to remain diplomatic and professional in stressful situations.
• Must maintain confidentiality when handling sensitive materials.
• Able to walk, bend, kneel, stand, and sit for extended periods of time.
• Able to lift 30 lbs. independently and 50 lbs. with assistance.
• Background check, education verification, employment verification, and drug screen will be requested once an offer is made.

Preferred Qualifications

• Prior experience in mailroom, print services, reprographics, shipping and receiving, or corporate office services.
• Experience using postage equipment, FedEx shipping systems, copy equipment, binding equipment, or lamination equipment.
• Experience supporting multiple departments in a campus-style or high-volume office environment.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.