Mail & Logistics Associate – Client Services

SPS; Portland (ME); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Career growth

Learning & development

Paid time off

Referral bonuses

Benefits package

Job summary

SPS is seeking a Mail Services Associate in Portland, ME. The role handles sorting, scanning, logging, and distributing frontend mail and packages, plus print support and asset management.

You will support the logistics workflow, maintain records, and assist with shipments and mailroom operations. Key responsibilities include USPS pickups, processing mail, package preparation for third-party shipping, and providing phone support for clients and vendors.

Qualifications

• 1 year of office support or mail room experience preferred.
• Ability to learn skills quickly.
• MS Word and Excel proficiency.
• Ability to navigate internal software programs.
• Reading, writing, and arithmetic skills required.

Responsibilities

• Pick-up frontend mail from local USPS facility.
• Process all frontend mail; sort, scan and distribute to the client.
• Deliver and retrieve mail and packages on schedule.
• Process and log all incoming deliveries via logistics team.
• Maintain electronic mail repository and hardcopy records per retention.
• Prepare outgoing packages for third party shipping.
• Sort and meter outgoing mail.
• Manage client paper supplies and department mailboxes.
• Maintain metrics and reporting logs for frontend mail.
• Index electronic records into applicable storage repositories.
• Provide phone support for third party and client inquiries.

Skills

Results oriented

Client satisfaction

Excellent communication

Organizational skills

Attention to detail

Integrity and ethics

Tools

MS Word

Excel

Internal software

Job description

SPS is seeking a Mail Services Associate in Portland, ME. The role handles sorting, scanning, logging, and distributing frontend mail and packages, plus print support and asset management.

You will support the logistics workflow, maintain records, and assist with shipments and mailroom operations. Key responsibilities include USPS pickups, processing mail, package preparation for third-party shipping, and providing phone support for clients and vendors.