Client Services & Mailroom Associate

SPS North America Inc.; Denver, Northern (CO, KY); Hybrid; USD 23,000 - 28,000; Full time

Benefits offered by this job

Career Growth

Learning & Development

Bonuses

Paid Time Off

Job summary

SPS North America Inc. seeks a Mailroom Associate to manage mail, packages, and shipping/receiving for the onsite business service center. You will deliver 5-star service to employees and handle incoming/outgoing items with accuracy and professionalism.

The role emphasizes strong communication, organization, and the ability to work independently. It includes front- and back-office coverage as needed in a fast-paced environment, with ample opportunities to contribute to process improvements.

Qualifications

• High School Diploma (or equivalent) required.
• 2+ years prior work experience preferred.
• Ability to work assigned work hours determined by manager.
• Excellent organizational and time management skills.
• Superb written and verbal communication skills.
• Basic computer skills and ability to learn systems.

Responsibilities

• Provide exceptional mail and shipping/receiving services.
• Receive inbound mail and sort; input into tracking system.
• Operate mail machines including postage meter and copiers.
• Maintain records of receipts and mailing dates.
• Distribute mail to personnel and respond to inquiries.
• Keep the mailroom and supplies organized and stocked.
• Train back-ups and provide policy guidance as needed.

Skills

Customer service

Verbal communication

Written communication

Organizational skills

Time management

Multitasking

MFD equipment

Education

High School Diploma (or equivalent)

Tools

MFD equipment

Job description

SPS North America Inc. seeks a Mailroom Associate to manage mail, packages, and shipping/receiving for the onsite business service center. You will deliver 5-star service to employees and handle incoming/outgoing items with accuracy and professionalism.

The role emphasizes strong communication, organization, and the ability to work independently. It includes front- and back-office coverage as needed in a fast-paced environment, with ample opportunities to contribute to process improvements.