Machine Safety Application Engineer – On‑Site Field Tech

Halma plc; Erlanger (KY); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

24 days holiday

401k matching & profit sharing

Parental leave (14 weeks)

Medical, dental & vision coverage

Long-service recognition

Development pathway into Sales/PM

Job summary

Fortress Safety is seeking an Application Engineer to support machine safety and interlocking products on-site in Erlanger, KY. You’ll resolve complex technical issues, support customers pre- and post‑sale, and collaborate with Sales to tailor safety solutions. Travel to customer sites is required.

The role emphasizes hands-on engineering over IT, with opportunities to grow toward Sales, Product Management, or technical leadership.

Qualifications

• 1–3 years in an application, field-service, technical-support or engineering role within industrial automation.
• Familiarity with industrial safety systems, PLCs, HMIs and automation technologies.
• Machinery electrical knowledge is a plus.
• Strong troubleshooting and problem-solving for physical, engineered products.
• Confident written and verbal communication with customers.
• Ability to collaborate across Design, Quality, Sales and Engineering.
• Engineering degree or equivalent experience.

Responsibilities

• Provide expert application and troubleshooting support for machine-safety interlocks by phone, email and on-site.
• Manage daily customer enquiries via the technical-support inbox and phone line, meeting KPIs.
• Diagnose complex product and application issues to identify root causes and fixes.
• Partner with the Sales team to help customers specify and integrate safety solutions.
• Travel to customer sites to troubleshoot and resolve issues in the field.
• Support webinars, trade shows and training sessions to drive product adoption.
• Capture customer feedback and feed real-world insight into product development.
• Build technical depth in emerging technologies including IO-Link Safety and Remlive.

Skills

Industrial safety systems

PLCs & HMIs

Automation technologies

Troubleshooting

Customer communication

Team collaboration

Education

Engineering degree

Tools

IO-Link Safety

Remlive

Job description

Fortress Safety is seeking an Application Engineer to support machine safety and interlocking products on-site in Erlanger, KY. You’ll resolve complex technical issues, support customers pre- and post‑sale, and collaborate with Sales to tailor safety solutions. Travel to customer sites is required.

The role emphasizes hands-on engineering over IT, with opportunities to grow toward Sales, Product Management, or technical leadership.