Lyft/Uber Driver Mobility Specialist

Hertz; Tampa (FL); On-site; USD 2,066,000 - 3,031,000; Full time

Job summary

Hertz is seeking a Mobility Specialist to serve as a brand ambassador for Lyft and Uber drivers in Tampa. The role emphasizes delivering the fastest, easiest rental experience while assisting with reservations, rentals, and post-rental inquiries. You will ensure clean, safe vehicles and promote the Hertz/Lyft/Uber program.

The position requires strong communication, customer service experience, and the ability to work in a fast-paced environment. Valid driver's license is required.

Qualifications

• Customer service experience required.
• Strong written and verbal communication skills.
• Ability to drive sales opportunities with customers.
• Excellent time management and organization.

Responsibilities

• Provide the fastest, easiest, and most valued rental car experience for Lyft/Uber drivers.
• Assist with creating reservations, processing rentals, and ensuring clean, safe vehicles.
• Address post-rental inquiries involving rental and billing processes.
• Maintain professionalism and high-level customer service in a fast-paced environment.
• Handle Hertz/Lyft/Uber program inquiries and rental requirements.

Skills

Customer service

Communication

Sales ability

Time management

Computer literacy

Driver's license

Job description

Hertz is seeking a Mobility Specialist to serve as a brand ambassador for Lyft and Uber drivers in Tampa. The role emphasizes delivering the fastest, easiest rental experience while assisting with reservations, rentals, and post-rental inquiries. You will ensure clean, safe vehicles and promote the Hertz/Lyft/Uber program.

The position requires strong communication, customer service experience, and the ability to work in a fast-paced environment. Valid driver's license is required.