Luxury Stylist: Elevate Client Experience & Sales

Johnny Was LLC; Huntington Station (NY); On-site; USD 29,000 - 34,000; Full time

Job summary

Johnny Was, LLC is seeking a Luxury Stylist to deliver an elevated, personalized client experience while driving sales at our boutique. You will build lasting client relationships through proactive outreach, maintain a dynamic client book, and showcase deep product knowledge across fabrication, fit, and seasonal storytelling.

The role requires 2-3+ years in luxury retail, a client-first mindset, and flexibility to work evenings, weekends, and holidays.

Qualifications

• 2-3+ years of luxury, contemporary, or premium retail sales experience preferred
• Proven track record of achieving sales goals and performance metrics
• Strong interpersonal skills with a client-first mindset
• Passion for fashion, craftsmanship, and styling
• Ability to work in a fast-paced, results-driven environment
• Flexible availability including evenings, weekends, and holidays
• Ability to stand for extended periods and lift up to 25 pounds

Responsibilities

• Deliver an elevated, personalized experience that reflects the Johnny Was aesthetic and lifestyle
• Build authentic, long-term relationships through proactive clienteling and outreach, both during and after purchase
• Maintain and grow an active client book with consistent follow-up and appointment selling
• Demonstrate deep product knowledge including fabrication, fit, craftsmanship, and seasonal storytelling
• Anticipate client needs and resolve concerns with professionalism and urgency
• Support store events, trunk shows, and community activations to drive traffic and client engagement
• Ensure an elevated client experience through personalized engagement and continued communication
• Achieve and exceed individual goals and KPI targets including Sales Volume, Transaction, Units per Transaction, AUR, and AOV
• Drive omnichannel sales by leveraging in-store, online, and client outreach opportunities
• Utilize CRM and clienteling tools to track performance and maximize repeat business
• Act as a brand ambassador, embodying the Johnny Was lifestyle and values
• Maintain polished, luxury-appropriate personal presentation
• Uphold company policies, operational procedures, and compliance standards
• Support visual merchandising execution and ensure the salesfloor reflects brand storytelling and seasonal direction
• Confidently oversee boutique operations independently as needed
• Build strong partnerships with clients, peers, and management through effective communication
• Accurately execute POS transactions, including cash handling, alarms, and security procedures
• Open and close the store, performing all tasks to company standard and compliance
• Assist with shipment processing, stock replenishment, and inventory management
• Maintain a clean, organized, and visually compelling store environment

Skills

Luxury retail sales

Clienteling

CRM

Upselling

Job description

Johnny Was, LLC is seeking a Luxury Stylist to deliver an elevated, personalized client experience while driving sales at our boutique. You will build lasting client relationships through proactive outreach, maintain a dynamic client book, and showcase deep product knowledge across fabrication, fit, and seasonal storytelling.

The role requires 2-3+ years in luxury retail, a client-first mindset, and flexibility to work evenings, weekends, and holidays.