Luxury Sales Stylist & Client Experience Lead

Johnny Was; Nashville (TN); On-site; USD 32,000 - 52,000; Full time

Job summary

Johnny Was seeks a Stylist to deliver an elevated, personalized shopping experience, building lasting client relationships and driving store results. You will showcase product knowledge, support events, and help maintain the luxury boutique environment with a client-first approach.

The role emphasizes performance metrics, omnichannel mindset, and collaboration with leadership to reflect the brand’s aesthetic and standards in every interaction.

Qualifications

• 2-3+ years of luxury, premium, or contemporary retail sales experience.
• Proven track record of achieving sales goals and KPIs.
• Strong interpersonal skills with a client-first mindset.
• Passion for fashion, craftsmanship, and styling.
• Able to work in a fast-paced, results-driven environment.
• Flexible availability including evenings, weekends, and holidays.
• Able to stand for extended periods and lift up to 25 pounds.

Responsibilities

• Deliver an elevated, personalized client experience aligned with the Johnny Was aesthetic.
• Build long-term client relationships through proactive clienteling and outreach.
• Maintain an active client book with follow-up and appointment selling.
• Demonstrate deep product knowledge including fabrication, fit, and storytelling.
• Support store events, trunk shows, and community activations to drive traffic.
• Oversee boutique operations and POS transactions with accuracy.

Skills

Clienteling

Relationship building

Communication

Luxury retail knowledge

Tools

CRM systems

Job description

Johnny Was seeks a Stylist to deliver an elevated, personalized shopping experience, building lasting client relationships and driving store results. You will showcase product knowledge, support events, and help maintain the luxury boutique environment with a client-first approach.

The role emphasizes performance metrics, omnichannel mindset, and collaboration with leadership to reflect the brand’s aesthetic and standards in every interaction.