Luxury Stylist & Clienteling Specialist

Oxford Industries; Boston (MA); On-site; USD 42,000 - 54,000; Full time

Job summary

Johnny Was seeks a Luxury Stylist to deliver an elevated client experience and act as a brand ambassador. The role focuses on building long-term client relationships, proactive outreach, and expert product storytelling to drive sales and brand loyalty.

Responsibilities include achieving individual KPIs, supporting events, and leveraging omnichannel opportunities while maintaining a polished, luxury-presence on the sales floor.

Qualifications

• 2–3+ years of luxury, contemporary, or premium retail sales experience preferred.
• Proven track record of achieving sales goals and performance metrics.
• Strong interpersonal skills with a client-first mindset.
• Passion for fashion, craftsmanship, and styling.
• Flexible availability including evenings, weekends, and holidays.
• Ability to stand for extended periods and lift up to 25 pounds.

Responsibilities

• Deliver an elevated, personalized client experience consistent with the Johnny Was aesthetic.
• Build authentic, long-term relationships through proactive clienteling and outreach.
• Achieve and exceed individual goals and KPI targets (Sales Volume, UPT, AUR, AOV).
• Drive omnichannel sales by leveraging in-store, online, and client outreach.
• Support store events, trunk shows, and community activations to increase traffic.

Skills

Luxury retail sales

Clienteling

Brand storytelling

Relationship building

KPI accountability

Job description

Johnny Was seeks a Luxury Stylist to deliver an elevated client experience and act as a brand ambassador. The role focuses on building long-term client relationships, proactive outreach, and expert product storytelling to drive sales and brand loyalty.

Responsibilities include achieving individual KPIs, supporting events, and leveraging omnichannel opportunities while maintaining a polished, luxury-presence on the sales floor.