Luxury Store Team Leader - On‑Floor Coach

Brobston Group; McLean (VA); On-site; USD 70,000 - 80,000; Full time

Job summary

Gucci in Virginia seeks an experienced Team Manager to lead a luxury retail team on the selling floor, delivering an unsurpassed client experience and driving category goals. You will coach, recruit, and develop talent while representing the Gucci brand with impeccable presentation and service.

You will manage clienteling initiatives, strategize with store leadership, and ensure top performance through daily coaching, events, and tailored client development.

Qualifications

• 4+ years of sales management experience in retail or luxury sectors.
• Bachelor’s degree in a related field preferred.
• Ethical, professional, and able to inspire trust and lead a team.
• Proven ability to drive positive client experiences and measurable results.
• Ability to manage competing priorities in a fast-paced environment.
• Strong communication and organizational skills.
• Passion for fashion industry.
• Flexible retail schedule including evenings, weekends, and holidays.

Responsibilities

• Lead and inspire your team to deliver superior client experience.
• Coach and develop Client Advisors on floor performance and clienteling.
• Recruit, onboard and retain top talent; conduct performance conversations.
• Drive store KPIs and sales targets across categories.
• Collaborate with store leadership to optimize stock and merchandising.
• Ensure compliance with company policies and health, safety standards.
• Model Gucci brand, grooming, and presentation standards.

Skills

Sales management

Luxury retail

Leadership

Customer-centric

Communication skills

MS Office proficiency

Education

Bachelor's degree

Tools

MS Office

Job description

Gucci in Virginia seeks an experienced Team Manager to lead a luxury retail team on the selling floor, delivering an unsurpassed client experience and driving category goals. You will coach, recruit, and develop talent while representing the Gucci brand with impeccable presentation and service.

You will manage clienteling initiatives, strategize with store leadership, and ensure top performance through daily coaching, events, and tailored client development.