Luxury Store Team Leader

Brobston Group; Troy (MI); On-site; USD 60,000 - 90,000; Full time

Job summary

Gucci is seeking a Team Manager to lead on the selling floor, elevating client experiences while driving business results in a luxury store. You will coach and develop Client Advisors, manage performance reviews, and execute clienteling programs and events to maximize loyalty and sales.

As a Gucci ambassador, you will embody the brand values, supervise store operations, and collaborate with cross-functional partners to ensure top service standards while maintaining visual merchandising and

Qualifications

• Minimum 4+ years of sales management experience in retail, luxury retail, or service industry.
• Strong leadership, coaching, and people development skills.
• Proven ability to drive client experiences that build loyalty and revenue.

Responsibilities

• Lead and inspire the team to deliver superior client experience and hospitality.
• Coach on the selling floor with real-time feedback to hit business and product goals.
• Recruit, retain, and develop top talent while promoting Gucci values.
• Deliver clienteling strategies, events, and product launches to drive attendance and sales.
• Ensure adherence to store policies, scheduling, and operational standards.

Skills

Leadership

Client experience

Sales management

Retail luxury

Clienteling tools

Education

Bachelor's degree (preferred)

Tools

Microsoft Office

Job description

Gucci is seeking a Team Manager to lead on the selling floor, elevating client experiences while driving business results in a luxury store. You will coach and develop Client Advisors, manage performance reviews, and execute clienteling programs and events to maximize loyalty and sales.

As a Gucci ambassador, you will embody the brand values, supervise store operations, and collaborate with cross-functional partners to ensure top service standards while maintaining visual merchandising and